Website Terms & Conditions

Opsonomy provides market research consulting and commercial access to Opsonomy One, an AI-enabled insights platform combining conversational research, social listening, and advanced analytics.

Opsonomy operates as the client-facing commercial entity. You acknowledge and agree that underlying technology services—including survey administration, research data hosting, AI analytics, and respondent panel management—are operated by independent technology partners (including Opini and Rubiklab) and third-party sample providers under specialized API and infrastructure agreements.

• Website Access: The public-facing website is available to general visitors.
• Opsonomy One Platform Usage: Use of the Opsonomy One product, participation in survey samples, and access to platform insights is strictly restricted to individuals who are at least 16 years of age. By requesting an account or accessing the product, you represent and warrant that you meet this age requirement.

To access the Opsonomy One platform, users must submit an account registration request through the Site.

• Approval Rights: Account creation is subject to review and explicit approval by Opsonomy. Opsonomy reserves the right to deny or revoke access to any account at its sole discretion, without prior notice.
• Account Security: You are responsible for maintaining the confidentiality of your credentials. You agree to notify us immediately at support@opsonomy.one of any unauthorized access to or use of your account.
• API Integration: Platform access and data feeds are facilitated via secure Application Programming Interfaces (APIs) connected to the Opsonomy One website. You agree not to manipulate, bypass, compromise, or reverse-engineer these API connections.

You agree to use the Site and Platform solely for lawful, legitimate market research and business analytics purposes.

CRITICAL DATA RESTRICTION:

Opsonomy One delivers pseudonymized survey data, aggregated analytics, and qualitative text comments. You are strictly prohibited from:

• Attempting to de-mask, reverse-engineer, cross-reference, or re-identify any individual survey respondent, qualitative commenter, or research participant.
• Using any automated means (including bots, scrapers, or crawlers) to extract data from the Site or Platform outside of authorized API connections.
• Introducing viruses, malware, or harmful code into the API or platform architecture.
• Reselling, sublicensing, or redistributing raw platform outputs except as explicitly authorized in a separate master services agreement with Opsonomy.

• Opsonomy IP: The Opsonomy and Opsonomy One names, logos, branding, website design, proprietary reporting formats, and documentation belong exclusively to Opsonomy, LLC.
• Partner IP: All underlying software code, survey engines, data hub architecture, and AI algorithms owned by our technology partners (including Opini and Rubiklab) remain the exclusive intellectual property of their respective owners.
• Limited License: Subject to compliance with these Terms, Opsonomy grants approved users a limited, non-exclusive, non-transferable, revocable license to access the Platform via authorized APIs solely for business analytics purposes.

THE SITE, OPSONOMY ONE PLATFORM, APIS, AND ALL GENERATED INSIGHTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULL EXTENT PERMISSIBLE BY LAW, OPSONOMY, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT BACKEND INFRASTRUCTURE MANAGED BY THIRD-PARTY PROVIDERS WILL OPERATE WITHOUT FAILURE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OPSONOMY, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, PLATFORM, APIS, OR THIRD-PARTY TECHNOLOGY SERVICES.

IN ALL EVENTS, OPSONOMY, LLC'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THE USE OF THE SITE OR PLATFORM SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO OPSONOMY FOR THE SPECIFIC SERVICE OR PROJECT GIVING RISE TO THE LIABILITY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $500 USD, WHICHEVER IS GREATER.

The Site and Platform connect to or integrate with independent third-party services, including survey engines, data hubs, and social listening feeds. Opsonomy is not responsible for the availability, security, or practices of these third-party systems, and your interactions with them are subject to their respective terms and privacy policies.

If you believe that any content hosted on or accessible through the Site or Platform infringes upon your copyright or intellectual property rights, please send a written notice to our designated contact:

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. You agree that any legal action, suit, or proceeding arising out of or relating to these Terms or the Platform shall be instituted exclusively in the state or federal courts located in City and County of Denver, Colorado.

We reserve the right to modify these Terms at any time. Changes will be posted to this page with an updated "Last Updated" date. Your continued use of the Site or Platform following the posting of changes constitutes acceptance of those updates.

If you have any questions, privacy inquiries, or concerns regarding these Terms or the Site, please contact us at: